Frequently Asked Questions
FAQs
🎉 Do you host resident events?
We do host regular resident events at no additional cost! This is the perfect time to come and meet your neighbors and get to know the community!
💧 What utilities are included in the rent, if any?
We include hot/cold water, sewer, and trash!
⚡️ What utilities are residents responsible for?
Residents are responsible for Gas (through Madison Gas & Electric, commonly known as MG&E) and Electric (through Waunakee Utilities.)
All apartments except studios have gas heat.
🌐 Who are your Internet Service Providers?
We are proud to offer high speed Fiber Optic internet through Spectrum and TDS.
💼 Do you have onsite management staff?
We are proud to offer onsite management to assist you with any questions you may have!
🔧 Do you have a maintenance staff?
We offer a skilled maintenance staff and have an on-call number for after-hours emergencies!
🔑 Can I pickup my apartment keys before move in day?
Keys may be available for an early pickup for a fee. Please contact the leasing office for more information.
📦 I want to hire movers. Are there any restrictions associated with this?
Let’s face it- moving isn’t fun and if you hire movers, they can help relieve the burden of moving. We ask that you move during daylight hours to avoid disturbing your neighbors. Whether you hire movers, or you are moving yourself, you will be responsible for any damage to walls, elevators, floors, doors, etc. as a result of your move- so please use caution and care when moving.
☔️ Do you require insurance?
For your own protection, we require residents to have a minimum of $100,000 liability umbrella insurance from a reputable insurance company.
🚗 Is parking included?
We include one assigned, underground parking space with all apartments!
- Additional underground parking spaces may be rented for a monthly fee if available.
- Surface lot parking is also available as general parking.